Privacy Policy for Personal Information
This Privacy Policy (hereinafter referred to as the "Policy") applies to all information that LLC "TES LAB" (hereinafter referred to as the "Company") may obtain about a User during their use of any of the Company’s websites, services, products, or offerings (hereinafter collectively referred to as the "Services"), as well as in the course of performing any agreements and contracts with the User.
Using the Services implies the User’s unconditional consent to this Policy and the conditions for processing their personal information set forth herein. If the User does not agree with these terms, they must refrain from using the Services.
The design, all texts, images, logos, photographs, audio files, animation files, video files, and other materials published on this website are intellectual property rights of the Company or used with the consent of the rights holders. These rights are protected under international legal acts and Russian Federation legislation. Copying, reproducing, modifying, distributing, reprinting, displaying, posting, or transmitting any part of this website is only possible with the written permission of the Company. Viewing or printing individual pages is allowed solely for personal use.
1. Personal Information Processed by the Company
a. For the purposes of this Policy, "User's personal information" includes:
i. Personal information voluntarily provided by the User while using the Services, including personal data of the User. Mandatory information required for using the Services is marked accordingly.
ii. Other information is provided at the User’s discretion.
Additional information about the User that is processed according to the usage conditions of specific Services.
b. This Policy applies only to information processed during the use of the Services. The Company does not monitor or bear responsibility for how third-party websites process information if the User navigates to them via links available on the Company’s websites.
c. The Company does not verify the accuracy of the personal information provided by the User and has no means to assess the User’s legal capacity. The Company assumes that the User provides accurate and sufficient personal information and keeps it up to date.
2. Purposes of Processing Users' Personal Information
a. The Company collects and stores only such personal information that is necessary for providing the Services or fulfilling agreements and contracts with the User, except in cases where the law mandates mandatory retention of personal information for a specified period.
b. The Company processes Users' personal information for the following purposes:
i. Identification of the party within relationships, agreements, and contracts with the Company;
ii. Provision of personalized services to the User and fulfillment of agreements and contracts;
iii. Communication with the User, including sending notifications, requests, and information related to service provision, agreement execution, and processing of User inquiries and applications;
iv. Improvement of service quality;
v. Targeting advertising content;
vi. Conducting statistical and other studies based on de-identified data.
3. Conditions for Processing and Transferring Personal Information to Third Parties
a. The Company stores Users' personal information in accordance with internal regulations:
b. The confidentiality of the User’s personal information is maintained, except in cases where the User voluntarily shares information publicly accessible to an unlimited audience.
c. The Company may transfer Users' personal information to third parties in the following cases:
i. With the User’s consent;
ii. When such transfer is necessary for the performance of a specific agreement or contract with the User;
iii. When required by Russian or other applicable laws within the prescribed legal procedures.
d. In processing Users' personal information, the Company follows the requirements of the Federal Law of the Russian Federation No. 152-FZ "On Personal Data."
4. Modification and Deletion of Personal Information. Mandatory Data Retention
The User has the right to request changes or deletion of their personal information stored by the Company.
However, certain types of personal information may be subject to mandatory retention periods as stipulated by law.
In such cases, the Company will retain the data for the legally required duration, even after the termination of the relationship or deletion of the account.
Requests to modify or delete personal information can be submitted via the Company’s support channels or through the user account settings, depending on the nature of the information and the type of Service used.
User Rights to Modify or Delete Personal Information
a. The User may at any time change (update, supplement) the personal information they have provided or part thereof by submitting a request for deletion to the email address:
info@tes.store .
b. The User may also delete the personal information they have provided by submitting a request for deletion to the email address:
info@tes.store .
c. The rights outlined in paragraphs 4.1 and 4.2 of this Policy may be restricted in accordance with legal requirements. In particular, such restrictions may require the Company to retain modified or deleted information for a period specified by law and to provide such information to government authorities in accordance with the legally established procedure.
5. Measures Taken to Protect Users' Personal Information
a. The Company takes necessary and sufficient organizational and technical measures to protect users' personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from any other unlawful actions by third parties.
6. Changes to the Privacy Policy. Applicable Legislation
a. The Company reserves the right to make changes to this Privacy Policy. When changes are made, the updated version will indicate the date of the last update. The new version of the Policy becomes effective upon its posting, unless otherwise stated in the revised Policy. The current version of the Policy is always available on the page at:
ttri.ru/docs/solaris/en/ b. Russian Federation law applies to this Policy and to the relationship between the User and the Company that arises in connection with the application of the Privacy Policy.
7. Cookie Usage Rules
a. A cookie is a text string of information sent from a website to a cookie file in your browser on your computer’s hard drive, allowing the website to remember you. Cookies help the website quickly organize content according to your preferences. All major websites use cookies. Cookies alone cannot identify a visitor. A cookie file typically includes the domain name it came from, the expiration date of the cookie, and its value — usually a randomly generated unique number.
b. The Company’s website uses two types of cookies:
i. Session Cookies, which are temporary and stored in the User’s browser until the session ends or the User leaves the website.
ii. Persistent Cookies, which remain in the User’s browser for a longer period (the duration depends on the specific cookie’s expiration date).
c. Session Cookies are used for the following purposes:
— To transfer information between pages, eliminating the need for users to re-enter data repeatedly.
— To allow users access to their saved registration information.
— Persistent Cookies allow the website to:
— Distinguish between users (only by number; identifying individuals is not possible).
— Organize content or advertisements according to user preferences and avoid showing the same advertisement multiple times.
— Collect aggregated anonymous statistical data that helps us understand how visitors use our website and improve its structure. This use of cookies does not identify individual users.
Third-party Cookies
d. Third-party organizations may also use cookies on the Company’s website. These cookies are used for the following purposes:
8. Web Beacons
Some webpages on the Company’s site contain electronic images known as web beacons, which allow us to count the number of users visiting these webpages. Web beacons collect limited information, including the cookie number, the date and time the page was viewed, and the description of the page where the beacon is located. Advertisers may also place web beacons on the Company’s website. These web beacons do not transmit any information that can identify the user. They are used solely to track the effectiveness of each campaign.
9. Enabling and Disabling Cookies 9.1. Users can disable or enable cookies by changing the settings of their browser. However, if cookies are disabled, the User will not be able to fully use all interactive features of the Company’s website.
10. Deleting Cookie Files
Cookie files placed in the browser’s Cookies folder can be easily deleted. For example, if using Microsoft Internet Explorer:
— Open "Windows Explorer"
— Click the "Search" button on the toolbar
— Type the word "cookie" in the search field under "Folders and Files"
— Select "My Computer" in the "Search in" field
— Click "Start Search"
— Double-click on the found folders
— Select any cookie file
— Press the "Delete" key on the keyboard
11. Protection of Email Addresses
a. The User’s email address is used exclusively to send responses to their requests, unless the User has given consent to receive the information mentioned above.
12. Protection of Data Collected via Web Beacons
The Company may use web beacons — small graphic files — to track the effectiveness of this website usage. Web beacons collect information such as:
The IP address of the computer where the webpage with the beacon is loaded;
The web address (URL) of the page containing the beacon;
The time the page with the beacon was viewed;
The type of browser that triggered the beacon;
The cookie ID left by the server on the computer.
By sending HTML-formatted emails to the User, the Company may use the HTML rendering technology to determine whether the message has been received and read.
13. Feedback
a. All suggestions or questions regarding this Policy may be submitted to LLC "TES LAB" at the address:
b. 117 186, Moscow, Kotelny District, Nagornaya St., bldg. 3A, room I, office 4
c. Or via email to: info@tes.store